Privacy Policy

As a metal fabricator company, we understand the importance of protecting your personal information. This privacy policy outlines the types of information we collect from our clients and how we use and protect that information.

Types of Information We Collect:
Contact information: such as name, address, email address, and phone number.

How We Use Your Information:
We use your personal information to provide you with the products and services you have requested. This includes communicating with you about your project, providing you with quotes, processing payments, and delivering completed projects.

Refund Policy:
Refunds may be granted for products or services within 7 days after delivery If Product are defective, damaged, or not as described.
Refunds will be processed once the product has been returned to us in its original condition.
Refunds will be issued in the original form of payment or as store credit, at the discretion of the company.
Shipping and handling fees are non-refundable.

Non-Refundable Products and Services:
Custom metal fabrication products and services are non-refundable. These products and services are specifically tailored to the client’s requirements and cannot be resold.
Any materials or supplies that are specifically ordered for a client’s project are non-refundable.
Any design or engineering services that have been provided to a client are non-refundable.

Cancellation Policy:
Clients may cancel their order at any time prior to the commencement of the fabrication process.
Once the fabrication process has begun, cancellations may incur fees to cover any materials or supplies that have been ordered and any work that has been completed.
Custom metal fabrication orders that are in progress cannot be cancelled.

How We Protect Your Information:
We take the security of your personal information seriously and have implemented various physical, electronic, and managerial safeguards to protect it from unauthorized access, disclosure, or misuse.

We restrict access to personal information to employees and contractors who need to know that information in order to provide services to you. We also use secure servers and encryption to protect your information when it is being transmitted over the internet.

Disclosure of Your Information:
We will not sell or rent your personal information to third parties. However, we may disclose your personal information if required by law enforcement agency.

Changes to Our Privacy Policy:
We reserve the right to update or modify this privacy policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.